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This is a super belated THANK YOU! I truly appreciated your coming out with your adorable kids and celebrating the grand opening with us. It really made my day. … It was great to have the opportunity to meet you in person as well.
Thanks for negotiating the TIA [Tenant Improvement Allowance] in one lump sum, I'm about to draft my request letter today! Having it in one payment truly makes a difference.
Pete and I are still singing your firm's praises to the franchise and our fellow franchisees. You all are superb!
Have a marvelous Monday!
Just a quick note to thank you for helping us get this lease agreement done. Along the way you were very professional with handling the negotiations and your responsiveness was outstanding. Dealing with a large real estate company would have been a nightmare for me on my own, so I am glad I hired Spadea Law to complete a lengthy and complex negotiation. The final lease you were able to negotiate was a significant improvement over the original lease we started with. I also appreciated the fact that you have a flat fee agreement and could tell me the cost of your service upfront. The entire negotiation process was smooth and you gave me great advice.
Thanks again for your effort on this project.
Feel free to use me as a reference for future clients and I look forward to working with you in the future.
Hi Nancy and Stephanie,
It was great working with both of you. You run a first class operation with wonderful people. Stephanie was accessible, knowledgeable and friendly every time I called her. She took her time answering my questions and always shared the best options without me feeling pressured. Hopefully everything will run smoothly going forward and we will only need to call you with positive acquisition needs.
Thanks again, Nancy. I know this was a very small amount of work, but as always, I was totally satisfied with the results. Take care.
Nancy is the best Franchise Attorney in the business. I recommend her to anyone that wants to Franchise their business. She walks you through every step of the legal process. She is the GOLD standard in her profession.
I would like to let you know that Melissa did a tremendous job! Not only did she move on things quickly to enable me the opportunity to sign under the FDD that was current at the time, she also put in full effort. We were on the phone from 8 to 11pm and at no time did she rush through things or attempt to hurry the process, she was very thorough, and I sincerely appreciated her taking the time to work with me so late. The service I received including my correspondences with you were very much worth the cost. Thanks again, and have a great day!
We have been very grateful for the counsel Stephanie has provided...and impressed with her negotiating successes...We look forward to continuing to work with Stephanie on other issues as we build the business.
I greatly enjoyed working with [Melissa Lenhard] - she really knew her stuff, was patient and thorough, and was an overall great pleasure to work with. Above all, she got the job done.
I thank you for your firm's services and for the two or three phone chats you and I had, too. I will not hesitate to recommend you to someone looking for the services you offer.
Dear Ms. Lanard,
I would like to give you my heartfelt thanks for getting me through a difficult time with my franchise company. I felt that I was between a rock and a hard place, with my franchisor demanding that I open a second location while my first one was still losing money. The threats, the pressure, and the arm-twisting came to a sudden end as soon as I mentioned that you were representing me.
I’m not terribly surprised by this change of heart on their part, since your reputation as a franchise attorney is excellent. I first presented my difficulties to my father, Len Fischer, since he is also an attorney. His immediate response was that I needed representation by someone with extensive experience with franchises. Although he knows many attorneys, he felt that you could best help me.
The advice you gave me, as well as the inconsistencies you found in my franchise contracts, gave me a clear plan of action. Everything is settled now, and I feel about 1000 pounds lighter. Please feel free to use me as a reference at any time. And special thanks for all of the much needed and appreciated hand-holding.
I was 100% positive we wanted Stephanie to help us again. She is an excellent attorney and very insightful. I wanted to have everything in place with you to make sure you would help us again.
Stephanie is the best lawyer we have ever worked with. She is someone we can trust and someone who is willing to go the extra mile for us.
Hope you have a great day.
We both want to thank you for the tremendous results you achieved for us. We can't tell you how much we appreciated how fast and thorough you were, especially while on your vacation! We just want you to know how happy we are with the service you provided for us. Many, many thanks!
Diane & Jim
All I can say is WOW! I was expecting exactly the first response you received from the leasing director. Especially knowing how I was wrung out to dry with the specialty lease. I am grateful for your preparation, persistence and expertise. I know that this result was just a day in the life of your job, but for a struggling small business owner in a cruel business environment the result is huge. What you helped accomplish was more to me than just the business of dollars and cents, it speaks for integrity, dedication and commitment which are qualities I do not encounter often. That makes you a diamond in the rough. Feel free to hang this email on the fridge at home or forward it to Nancy when you're not feeling appreciated! I hope you like chocolate!
Sincerely, with the warmest thoughts and thanks, Guy
We would again like to thank you for the excellent job you did with our franchise agreement. We are now the proud owners of our very own [...] Franchise.
We would love for you to handle our lease agreement once we find a location. We will be contacting you hopefully sooner than later.
Again thank you for your assistance.
Felice and Carlton
Thank you for helping me with my Sales Rep Termination and Agreement, both
you and Stephanie have been a pleasure to work with and I appreciate your assistance.
Bonnie was very helpful, thorough in her review, and even though the franchise agreement could not be changed, helpful in working with the franchisor to clarify several important issues. She was responsive to our time needs, and really helped us understand the agreement.
Will certainly think about your firm as we need services going forward.
Thank you for your assistance in reviewing the Franchise Agreement and for working through the Document of Understanding with the Franchisor. I sincerely appreciate your willingness and ability to explain the legal jargon in a more common business language that I can better understand. And likewise, it has been my pleasure working with you and Nancy.
You saved us a lot of potential future hassle.
Our developer was very impressed with the extent of your involvement.
Several times the statement was made: "your lawyer is certainly doing a good job in looking out for your interests".
Thank you so much - we're so glad we found you and the lanard firm.
Valarie (Kuna, ID)
I was very impressed with your knowledge and tenacity ....
Thank you very much for all of your work and advice throughout the lease process. Also, thank you for noting that I should take a copy of your lease to the signing, there was an entire section left in it that you had taken out.
I was very impressed with your knowledge and tenacity and with how patient you were throughout the negotiations. Thank you again.
Thank you from the bottom of our hearts.
Just a little thank you for all of your help and patience. You did a great job and I just wanted you to know that both my brother and I are very happy that we have you on our team. Thank you from the bottom of our hearts.
Without Bonnie's advice . . .we probably would have given up . . .
Bonnie did a great job explaining [our] Franchise Agreement and Franchise Agreements in general. The FAs can be somewhat intimidating as they are written by the Franchisor's for their benefit. Without Bonnie's advice and explanation of FAs as far as what is typical and standard, we probably would have given up on franchising. Bonnie definitely provided us with valuable insight on FAs.
Your firm and services are top notch and you are all very professional. Your firm had our best interest in mind and represented us very well. Even though we did not meet in person, we felt very comfortable working with you all based on our phone conversation. Bonnie and you explained things extremely well, treated us respectfully, and really listened to our needs and concerns. We would definitely contact you again to represent us should we decide to pursue franchising again in the future.
Frank and Diane Delman
...your involvement was one of the best decisions that we have made as we’ve entered this new world of franchise business ownership...
I can’t thank you enough for your input, legal advice and council during the review and negotiations of our franchise agreement. As you know, I initially wavered about using a lawyer because I felt comfortable negotiating the contract on my own. I’m glad I made the decision to use you. Without question, your involvement was one of the best decisions that we have made as we’ve entered this new world of franchise business ownership and well worth the money.
Your understanding of franchise law from both the franchisee and franchisor perspective gave us the comfort level we needed throughout the process. You were there for us every step of the way.
Thanks again and we look forward to a long lasting relationship with you as our business attorney.
Cherry Hill NJ
She handles issues expeditiously and with fine attention to detail.
Nancy has been a reliable resource for our company for over three years. She handles issues expeditiously and with fine attention to detail. She has been involved with everything from our building leases, non-disclosure agreements, company disclaimers and personnel documents. I am pleased with her work and feel that her fees are very reasonable. I would recommend her services to you.
Tom Cassin, President
Materials Sciences Corporation
...truly impressed with your thoroughness, attention to detail, and your sincere desire to protect your client.
I would first like to start by saying you and your firm are absolutely incredible! When my wife and I decided to purchase a franchise business we sought to find the best attorney for the job. Without question we found you and your firm. It started by the immense and detailed amount of information you gave to everyone on your website, to the promptness of your responses whether it was by phone or by email, to your confidence and sheer determination to get things changed in the agreements. I am truly impressed with your thoroughness, attention to detail, and your sincere desire to protect your client. Your experience with these matters helped us make a wise decision and now that we have chosen the right Franchise to purchase, we completely understand how important it is to have the absolute best attorney in the business. This is a very exciting yet concerned part of our lives and you truly relieved a lot of the pressure and made it a pleasure.
Sincere thanks to you and your firm.
Jeff & Chris Montemurro
MURRO ENTERPRISES, LLC.
Excellent job educating my clients!
"My clients often ask me for the name of a franchise attorney to review their agreements. Without hesitation I refer Nancy Lanard. I feel confident that Nancy will guide my clients in the direction that is in their best interest in a timely fashion. Nancy is efficient, prompt and very knowledgeable about franchise law and does an excellent job educating my clients through the final phase of their exciting journey toward business ownership."
888-818-FRAN (3726)- Toll Free
Once Nancy got involved, she righted my neophyte mistakes and expedited a deal...
I just wanted to let you all know that I would highly recommend Nancy L. Lanard for any legal services regarding lease and letter of intent negotiations for a KnowledgePoint franchise. I would particularly recommend her to [those of] us new to the franchise world, yet [who] want to find retail space among the big franchises like Starbucks, Krispy Kreme, Hollywood Video, UPS and Coldstone Cremery. Until she stepped in, I was depending on the direction from my real estate broker. If I had continued this route I am guessing I would still be in negotiations or I would have signed a lease that significantly favored the landlord. Once Nancy got involved, she righted my neophyte mistakes and expedited a deal that I feel is very fair and balanced to all parties. Now I have a spot for my KnowledgePoints franchise where I can look out at the big boys (Starbucks, UPS, Krispy Kreme etc) and feel very good about it. Thanks for referencing her in our training manual. She did a great job.
Mark Coffield, KnowledgePoints franchisee
Thanks For Everything, Nancy!
It's rare for me to write a letter like this but I just had to thank you for everything you've done for me the past few weeks. You are an efficient, thorough, and extremely professional attorney who actually understands and cares about deadlines. I'd have to say that what impressed me the most was your availability for me both Saturday afternoon and Sunday morning for last minute revisions before the big meeting! I've already given your name out to a few people and plan to keep doing so. Thanks for everything, Nancy!
...your legal expertise was much needed!
I can never begin to express how much you helped Rich and me as we went through negotiations with [the Landlord] to secure our lease space here in Houston. As new franchisees and novices in securing lease space it was a great comfort to have you as our attorney. It was so reassuring to see your command of the law and how diligent you were in protecting us during the negotiation process. Yes, your legal expertise was much needed! But, your patience with us and your tenacity with [the Landlord] made the process so much more pleasant. We are so grateful to have you as our attorney and we would recommend anyone in need of legal expertise to use you! Please feel free to use any of my note as a recommendation. Have a blessed, prosperous and Happy New Year!
Sharron and Richard Quinn
This Lady Is Worth Every Penny!
This lady is worth every penny.....Gary
Cardsmart Retail Corporation
Lake Arrowhead, CA
Nancy, hope this doesn't swell your head, but I have to echo Gary's comments. Thanks for your help!
Cardsmart Retail Corporation
I am thankful to have you for counsel!
It is a pleasure to work with you and I am thankful to have you for counsel. Your service is impeccable and I look forward to continuing to work with you.
S. Ramsey Walker, Jr., Developer